{"id":3922,"date":"2024-12-17T14:15:26","date_gmt":"2024-12-17T14:15:26","guid":{"rendered":"https:\/\/yellowground.eu\/?p=3922"},"modified":"2024-12-17T14:15:26","modified_gmt":"2024-12-17T14:15:26","slug":"customer-case-stibo-step-for-a-major-player-in-the-plant-sector","status":"publish","type":"post","link":"https:\/\/yellowground.eu\/en\/customer-case-stibo-step-for-a-major-player-in-the-plant-sector\/","title":{"rendered":"CUSTOMER CASE: STIBO STEP FOR A MAJOR PLAYER IN THE PLANT SECTOR"},"content":{"rendered":"<section class=\"l-section wpb_row us_custom_19737bc8 height_medium with_overlay\" id=\"section--single-header\"><div class=\"l-section-overlay\" style=\"background: rgba(0,0,0,0.4)\"><\/div><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row type_default valign_top\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-separator size_huge\"><\/div><div class=\"w-separator size_huge\"><\/div><div class=\"w-separator size_custom\" style=\"height:4rem;\"><\/div><div class=\"g-cols wpb_row  type_default valign_top vc_inner\"><div class=\"vc_col-sm-6 vc_hidden-sm vc_hidden-xs wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-btn-wrapper width_auto align_left\"><a class=\"w-btn us-btn-style_3\" href=\"https:\/\/yellowground.eu\/en\/inspiration\/\" title=\"Inspiration\"><span class=\"w-btn-label\">Back to inspiration<\/span><\/a><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-post-elm post_taxonomy us_custom_f03ee871 style_simple color_link_inherit\"><span>Customer case<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_04b5345d height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row type_default valign_top\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"g-cols wpb_row  us_custom_31963582 type_default valign_top vc_inner heading-active heading-center\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 class=\"w-post-elm post_title align_center entry-title\">CUSTOMER CASE: STIBO STEP FOR A MAJOR PLAYER IN THE PLANT SECTOR<\/h2><div class=\"w-separator size_custom\" style=\"height:1rem;\"><\/div><div class=\"wpb_text_column\" ><div class=\"wpb_wrapper\"><p>For an <strong>international company in the plant sector<\/strong>, we implemented a Stibo STEP MDM system and optimized data entry. Discover the full project in this customer case blog.<\/p>\n<\/div><\/div><div class=\"w-separator size_custom\" style=\"height:1rem;\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row type_default valign_top\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\" ><div class=\"wpb_wrapper\"><h2>The customer<\/h2>\n<p>This customer is a <strong>global leader in the breeding and propagation of ornamental plants<\/strong>. They have an impressive portfolio with a wide variety of plants: from cut flowers to potted plants to flower bulbs and tubers. They invest heavily in <strong>research and development<\/strong> to achieve better crops in terms of color, fragrance, shape, growth habit, and disease resistance. <strong>Internationally, they supply their crops to growers, wholesalers, and retailers.<\/strong><\/p>\n<h2>The project<\/h2>\n<h3>Client needs<\/h3>\n<p>The client already had <strong>extensive product catalogs<\/strong>, but there was a <strong>need for a single source of truth<\/strong> \u2013 Master Data \u2013 to optimize operational data processes. Additionally, they wanted to improve customer interaction to provide even better service to their customers.<\/p>\n<p>The challenge they faced with data entry was that colleagues could overwrite each other&#8217;s product data, resulting in duplicate work. This issue needed to be addressed. Additionally, one employee was responsible for entering data into the ERP system via Excel lists, which was not an optimal workflow.<\/p>\n<p>Due to the dual challenge, we decided to carry out the project in two phases:<\/p>\n<ul>\n<li>Phase 1: Implement master data and resolve security issues<\/li>\n<li>Phase 2: Optimize data entry into the ERP system<\/li>\n<\/ul>\n<p>We have successfully completed Phase 1 and are currently working on Phase 2.<\/p>\n<h3>Approach<\/h3>\n<p>Before starting the project, the client used a SharePoint system to manage all marketing-related data. To replace this system, we proposed a <a href=\"https:\/\/yellowground.eu\/en\/stibo-systems\/\">Stibo STEP system<\/a> with more functionalities than a simple PIM solution (Product Information Management). This was necessary because they work with complex data.<\/p>\n<p>For example, in addition to product information, there was a lot of supporting data. This is supplementary data that provides more insight into the product and is relevant to include in the system but does not directly contribute to the sellable end product. With the newly implemented system, their ERP remains the master for much of the supporting data, such as product forms, types, cultivation schedules, suppliers, etc. However, we ensured that this supporting data is also sent to the Stibo STEP system. The data initiated by the PIM system is mastered by the PIM system, primarily data about the product itself, i.e., the sellable level.<\/p>\n<p>Since it is an international company, product location data is important in their systems. They operate across various regions, each with regional managers who need access to their part of the data. With a Stibo STEP system, rights can be better managed regarding who has access to which data. This way, everyone has access to the global data, but when data varies regionally, regional managers can enter this into the system. This not only resolved the security issue but also improved data quality.<\/p>\n<p>Another complexity of the data was the many levels of data in their business. When looking at the sellable product, there are usually multiple variants in which the plant can be purchased. For other YellowGround clients, the variety level often equals the sellable product, but here we had to dive two levels deeper. This is because certain flowers and plants have significant regional differences that affect delivery and product packaging, which are so essential that they are part of the product. For example, hyacinths grown in Guatemala may only be sold in the American market, while hyacinths for the European market only come from Africa. Some flowers are commercially sold in America but not in Europe. This adds complexity as they will have different product lifecycles and packaging methods. This led us to choose to go two levels deeper at the variety level.<\/p>\n<h3>Benefits of the MDM solution<\/h3>\n<p>One advantage of the <a href=\"https:\/\/yellowground.eu\/en\/stibo-systems\/\">Stibo STEP solution<\/a> is that business users can now enter their data into the system in a defined manner. The MDM system incorporates rules regarding data validation. For example, format validation: data must be entered in a specific format to be accepted as valid. Or value validation: if you make a typo when entering a specific country, the system will indicate that this is a non-existent country.<\/p>\n<h3>Challenges<\/h3>\n<p>Now that the first phase of the project is live, business users can enter their data into the system themselves. This means a <strong>change management process<\/strong> for the company&#8217;s workflows. With the help of YellowGround experts and various training sessions, we managed to turn the initial resistance from employees into a positive story.<\/p>\n<h2>Result<\/h2>\n<p>We can begin phasing out their former PIM system. The new system no longer suffers from security issues, and many validations have been built in. These are significant bonuses. We are also fully engaged in the second phase of the project: configuring the data part that is sent to the ERP.<\/p>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row type_default valign_top\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\" ><div class=\"wpb_wrapper\"><h5 style=\"font-weight: bold; font-family: 'Open Sans', sans-serif; text-transform: none; font-size: 28px; text-align: center;\"><span style=\"font-family: Georgia, 'Times New Roman', 'Bitstream Charter', Times, serif; font-size: 16px;\">Curious how we can optimize your data flows? Contact our experts, they will be happy to assist you.<\/span><\/h5>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-btn-wrapper width_auto align_center\"><a class=\"w-btn us-btn-style_1\" href=\"https:\/\/yellowground.eu\/en\/contact-us\/\" title=\"Contact\"><span class=\"w-btn-label\">Contact us<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row type_default valign_top\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-post-elm post_navigation us_custom_31963582 layout_simple inv_false\"><a class=\"post_navigation-item order_first to_prev\" href=\"https:\/\/yellowground.eu\/en\/customer-case-hvac-manufacturer\/\" title=\"Customer Case: HVAC Manufacturer\"><div class=\"post_navigation-item-arrow\"><\/div><div class=\"post_navigation-item-meta\">Previous article<\/div><div class=\"post_navigation-item-title\"><span>Customer Case: HVAC Manufacturer<\/span><\/div><\/a><a class=\"post_navigation-item order_second to_next\" href=\"https:\/\/yellowground.eu\/en\/datapools-and-packaging\/\" title=\"Datapools and packaging\"><div class=\"post_navigation-item-arrow\"><\/div><div class=\"post_navigation-item-meta\">Next article<\/div><div class=\"post_navigation-item-title\"><span>Datapools and packaging<\/span><\/div><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Back to inspirationCustomer caseCUSTOMER CASE: STIBO STEP FOR A MAJOR PLAYER IN THE PLANT SECTORFor an international company in the plant sector, we implemented a Stibo STEP MDM system and optimized data entry. Discover the full project in this customer case blog. The customer This customer is a global leader in the breeding and propagation...","protected":false},"author":2,"featured_media":3422,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[4],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CUSTOMER CASE: STIBO STEP FOR A MAJOR PLAYER IN THE PLANT SECTOR - Yellowground<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/yellowground.eu\/en\/customer-case-stibo-step-for-a-major-player-in-the-plant-sector\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CUSTOMER CASE: STIBO STEP FOR A MAJOR PLAYER IN THE PLANT SECTOR - Yellowground\" \/>\n<meta property=\"og:url\" content=\"https:\/\/yellowground.eu\/en\/customer-case-stibo-step-for-a-major-player-in-the-plant-sector\/\" \/>\n<meta property=\"og:site_name\" content=\"Yellowground\" \/>\n<meta property=\"article:published_time\" content=\"2024-12-17T14:15:26+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/yellowground.eu\/wp-content\/uploads\/2024\/01\/3.png\" \/>\n\t<meta property=\"og:image:width\" content=\"550\" \/>\n\t<meta property=\"og:image:height\" content=\"275\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"tom\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"tom\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/yellowground.eu\/en\/customer-case-stibo-step-for-a-major-player-in-the-plant-sector\/\",\"url\":\"https:\/\/yellowground.eu\/en\/customer-case-stibo-step-for-a-major-player-in-the-plant-sector\/\",\"name\":\"CUSTOMER CASE: STIBO STEP FOR A MAJOR PLAYER IN THE PLANT SECTOR - 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